At the Blue-tiful, we prioritize your satisfaction and stand by the quality of our products. If you’re not completely happy with your purchase, please refer to our return policy below.
1. Returns for Unopened Products
Unopened products may be returned within 45 days of purchase for a full refund. To be eligible, the item must be in its original, unopened condition.
2. Returns for Opened Products
Opened products are eligible for a full refund if returned within 30 days of purchase.
3. How to Initiate a Return
To start a return, please contact our customer support team at [email protected] with your order details and proof of purchase. We will provide you with return instructions and a return authorization number.
4. Processing Your Return
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days to the original payment method.
Additional Notes
Shipping Costs: Original shipping fees are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
Damaged or Defective Items: If you received a damaged or defective item, please contact us within 7 days of receiving your order for a replacement or full refund.
Thank you for choosing the Blue-tiful. If you have any questions, please don’t hesitate to reach out to us.